For the LARGE model, the pushbutton can be found behind the Bunnies, next to the solar panel.
For the MEDIUM model, the pushbutton is underneath the Wheelbarrow.
If the LEDs don't light up, make sure you’ve switched it on properly. If they still won’t light up, try fully covering the solar panel again. If there's still no light, place the ornament in sunlight for about 8 hours to charge the battery.
Pretmanns is an extraordinary customer satisfaction oriented company. I have received two emails from them since purchasing the fairy garden fairies offering helpful tips on how to care for the figurines. With this much love and care devoted to their products, I would certainly purchase other items from them. Great job of making a human connection with products they sell online.
Roberta
Amazon Customer
This set of fairies is immaculately detailed & painted to perfection. They are made of resin & both are stable in a fairy garden. Pretmanns makes the highest quality miniatures, in my opinion, from purchasing from other sellers & having compared the results. You will not go wrong purchasing from them & this set is no exception. I would like to add that the standing fairy has a stake for stability.
Barbra
Amazon Customer
detail on faces excellent, this set transforms anything into a magical place. you could go crazy with lots of plants, rocks, wood etc but if you have an empty corner on a shelf and nothing else it would still be awesome. would be great gift too.
Steve
Amazon Customer
This is an absolutely perfect addition to my daughters oversized (dad went overboard) fairy garden. These are very nicely detailed and look great. My daughter and I were very happy when we got these and saw how great they looked.
William
Amazon Customer
Pretmanns started out as a family business run by a husband and wife team. Having been involved in wholesale and retail since 1992 and now grandparents, they have plenty of experience to help steer Pretmanns in the right direction.
We, at Pretmanns are passionate about our customers, our business and what we do.
We have been selling online since 2013, mainly through Amazon in the US, UK and Australia.
Pretmanns Fairy Garden Products have become one of the most recognizable brands and is known for their quality products, awesome packaging and commitment to customer service.
Our slogan “Pretmanns Fairy Gardens Create Lasting Memories” underlines the desire we have for our customers.
We want to bring products to the market that will help people have fun, and that will help people from different generations share amazing moments together.
Our goal is to put a smile on the face of those that buy or get one of our products.
We want to bring joy and help people to connect with each other through our products.
The team at Pretmanns work hard to provide INSPIRATION and information.
Below are questions frequently asked by our customers and site visitors. If you have a concern not addressed below,
kindly reach us via the contact us page.
It depends on factors like how much sunlight it gets, the temperature, and how often you use it. However, you can generally expect it to stay lit for several hours on a full charge.
No, this ornament is designed to be charged by sunlight only.
While it’s possible, it will only charge if exposed to sunlight. It’s best to use it outdoors or place it in a sunny window.
It uses a 400mAh 1.2V NiMH battery.
The ornament is weather-resistant, but it should never be partially or fully submerged in water.
No, the LED bulbs are not replaceable.
Yes, the rechargeable battery is replaceable and typically lasts several months to a year, depending on weather conditions and usage.
Below are questions frequently asked by our customers and site visitors. If you have a concern not addressed below,
kindly reach us via the contact us page.
How long will my ornament stay lit on a full charge?
It depends on factors like how much sunlight it gets, the temperature, and how often you use it. However, you can generally expect it to stay lit for several hours on a full charge.
Can I charge my ornament with a USB cable?
No, this ornament is designed to be charged by sunlight only.
Can I use this ornament indoors?
While it’s possible, it will only charge if exposed to sunlight. It’s best to use it outdoors or place it in a sunny window.
What type of battery does this ornament use?
It uses a 400mAh 1.2V NiMH battery.
Is the ornament waterproof?
The ornament is weather-resistant, but it should never be partially or fully submerged in water.
Can I replace the LED bulbs in my ornament?
No, the LED bulbs are not replaceable.
Can the battery be replaced?
Yes, the rechargeable battery is replaceable and typically lasts several months to a year, depending on weather conditions and usage.
Most Polyresin products are made in China. Some can be sourced in other countries, but the quality is often lacking.
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For inquiries, please send us an email at enquiry@pretmanns.com or via the contact form on our CONTACT US page.
6 Poplin Place
Mount Cotton, QLD, 4165
Australia
For inquiries, please send us an email at enquiry@pretmanns.com or via the contact form on our CONTACT US page.
6 Poplin Place
Mount Cotton, QLD, 4165
Australia