Get in touch with
us

Need any help with our products and services? Feel free to contact us through any of our channels or send us a message by filling up the form below.

Get in touch with
us

Need any help with our products and services? Feel free to contact us through any of our channels or send us a message by filling up the form below.

Touchpoints

Corporate Customer Care

Hotline #: Coming soon
Email: enquiry@pretmanns.com

Corporate Office

6 Poplin Place
Mount Cotton, QLD, 4165
Australia

Social Media

Touchpoints

Corporate Customer Care

Hotline #: Coming soon
Email: enquiry@pretmanns.com

Corporate Office

6 Poplin Place
Mount Cotton, QLD, 4165
Australia

Social Media

Frequently Asked Questions

We welcome your questions.  Please see if you can find the answer to your question below.

Where can I buy Pretmanns products?

It really depends where you are from and also if you buy for yourself or for a business.

The TOP Navigation bar has a “Country Selector”.  Use that to choose your country.
If you are in the US or UK, and are buying for yourself, then all the products will link back to Amazon.
Amazon has a well established network and we use them to distribute our products.

For customers from Australia, you can get our products on eBay, Amazon or directly from us.

Business Buyers (Wholesale) may want to contact us through the special link on our site, created especially for you.

What materials are your fairy ornaments made from?

Most of our fairy garden products are made from a Polyresin. There are however other products that are made from different materials like metal.

Are the fairies fragile?

Yes – most Polyresin products are fragile. It is more durable than porcelain but these are not toys that will withstand heavy treatment.

Can I use my fairy items outdoors?

Yes you can, BUT...

These items are like small pieces of art. Each item is meticulously painted by hand.  If you have an outdoors fairy garden, try to have it under some sort of cover shade to protect the paintwork. Make sure there are no access to cats, dogs etc. to interfere with your beautiful fairies.  A UV protective paint will also be a good idea.

Do your fairies come with stakes / sticks?

Some fairies do have stakes to help support them in soil or a planter. Others have a solid “base” they stand on.

Can the stakes be removed?

Yes, the wire stakes can be removed but it needs to be done with care. Use a wire cutter (side cutter) to cut through the wire. Hold the foot between your fingers as close as possible to where the wire needs to be cut. Cut the wire in a straight movement, avoid turning the wire cutter side to side.  This will cause the leg to snap.

Where are your fairies made?

Most Polyresin products are made in China.  Some can be sourced in other countries, but the quality is often lacking.

Frequently Asked Questions

We welcome your questions.  Please see if you can find the answer to your question below.

Where can I buy Pretmanns products?

It really depends where you are from and also if you buy for yourself or for a business.

The TOP Navigation bar has a “Country Selector”.  Use that to choose your country.
If you are in the US or UK, and are buying for yourself, then all the products will link back to Amazon.
Amazon has a well established network and we use them to distribute our products.

For customers from Australia, you can get our products on eBay, Amazon or directly from us.

Business Buyers (Wholesale) may want to contact us through the special link on our site, created especially for you.

What materials are your fairy ornaments made from?

Most of our fairy garden products are made from a Polyresin. There are however other products that are made from different materials like metal.

Are the fairies fragile?

Yes – most Polyresin products are fragile. It is more durable than porcelain but these are not toys that will withstand heavy treatment.

Can I use my fairy items outdoors?

Yes you can, BUT...

These items are like small pieces of art. Each item is meticulously painted by hand.  If you have an outdoors fairy garden, try to have it under some sort of cover shade to protect the paintwork. Make sure there are no access to cats, dogs etc. to interfere with your beautiful fairies.  A UV protective paint will also be a good idea.

Do your fairies come with stakes / sticks?

Some fairies do have stakes to help support them in soil or a planter. Others have a solid “base” they stand on.

Can the stakes be removed?

Yes, the wire stakes can be removed but it needs to be done with care. Use a wire cutter (side cutter) to cut through the wire. Hold the foot between your fingers as close as possible to where the wire needs to be cut. Cut the wire in a straight movement, avoid turning the wire cutter side to side.  This will cause the leg to snap.

Where are your fairies made?

Most Polyresin products are made in China.  Some can be sourced in other countries, but the quality is often lacking.

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6 Poplin Place
Mount Cotton, QLD, 4165
Australia

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JOIN OUR VIP CLUB TODAY

Never miss out on anything. Become a VIP Member today and get updated with our latest products, special offers and more. SIGN UP NOW FOR FREE.

To Join:

1. Simply click on the flag icon  of your Country where you currently live, below.

2. Fill Out Your Name & Email Address

3. Done! You Are A Member Of Our VIP Club.

CONNECT WITH US

For inquiries, please send us an email at enquiry@pretmanns.com or via the contact form on our CONTACT US page.

Corporate Office:

6 Poplin Place
Mount Cotton, QLD, 4165
Australia

LIKE US ON FACEBOOK

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Your  privacy is very important to us and we will never share your information to any third party, nor spam you.

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Enter your details below to become an instant
member of our VIP Club.

Your  privacy is very important to us and we will never share your information to any third party, nor spam you.

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Enter your details below to become an instant
member of our VIP Club.

Your  privacy is very important to us and we will never share your information to any third party, nor spam you.

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GET YOUR VIP SPOT NOW

Enter your details below to become an instant
member of our VIP Club.

Your  privacy is very important to us and we will never share your information to any third party, nor spam you.

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GET YOUR VIP SPOT NOW

Enter your details below to become an instant
member of our VIP Club.

Your  privacy is very important to us and we will never share your information to any third party, nor spam you.

Close

GET YOUR VIP SPOT NOW

Enter your details below to become an instant
member of our VIP Club.

Your  privacy is very important to us and we will never share your information to any third party, nor spam you.

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